How It Works
Get started in 3 simple steps
Initial Consultation
Schedule a call to discuss your clinic’s needs, current challenges, and goals. We use an AI-assisted matching process to design a custom service plan tailored to your practice.
VA Onboarding & Training
We assign a dedicated medical virtual assistant and deliver practice-specific training on your EHR, protocols, and preferences — augmented with AI-powered knowledge base support. Integration typically takes 3–5 business days.
Launch & Ongoing Support
Your medical VA begins supporting daily operations. We provide continuous AI-assisted quality monitoring, performance feedback, and adjustments to ensure optimal results.
From Consultation to Launch: 7–14 Days
Most clinics are fully operational with their dedicated medical VA within two weeks of initial consultation
Frequently Asked Questions
How do medical VAs access our systems?
We use secure, HIPAA-compliant remote access solutions to connect to your EHR and phone system. Your practice retains full control over access permissions and can revoke access at any time.
What if we need to adjust services?
We offer flexible service plans that can be adjusted as your needs change. Tell us, and we’ll modify your VA’s schedule or responsibilities accordingly.
How is quality monitored?
We conduct regular call monitoring, AI-assisted performance reviews, and ongoing training. You also receive regular reports and have a dedicated account manager.
What happens if our VA is unavailable?
We have backup medical VAs trained on your EHR and protocols to ensure continuity of service. We also coordinate schedules around holidays and time off.