HIPAA Compliance for Virtual Assistants
How a medical VA service should handle PHI, BAAs, remote access, and audit logging — and what questions to ask before you sign.
HIPAA compliance is non-negotiable for any medical VA arrangement. Look for a signed BAA, role-based EHR access, device-level encryption, and audit logs on every patient record touched. AI-assisted tools used by the VA must also be HIPAA-eligible — ask for documentation on how PHI is handled in prompts, logs, and training data.